What is MyCalls?A complete call management solution, MyCalls provides detailed call activity, allowing you to respond to changing conditions in your business more quickly. Your workforce is your most important asset, and now you can manage your whole team from your PC desktop.
Total Call Management
- No idea how many calls your business missed and received yesterday?
- No idea how much business you lost?
- No idea how long customers have to wait before they're actually answered?
- Ever missed that vital piece of information during a call and then wished the call was recorded?
- Your current Call Logger simply provides historic information, you want real-time statistics now
MyCalls to the rescue!MyCalls is a range of call management solutions that are easily expanded and upgraded as a business grows.
A single user entry-level application that helps provide a real-time snapshot of all calls. Free for the first 12 months.
MyCalls Call Manager
A more sophisticated version for businesses providing a full complement of call management information.
Enables easy call management and reporting across multiple sites such as main offices and branch offices.
MyCalls Desktop NEW!
An excellent add-on to MyCalls Basic and MyCalls Call Manager, providing the caller with instant Customer Relationship Management (CRM) information such as screen-pops, and much more.
MyCalls Call Centre
An essential application for any contact centre and specialist call centres. Provides supervisors with full control of extensions and Automatic Call Distribution (ACD) groups from their desktop.
MyCalls Call Recorder
Equips MyCalls Call Manager and MyCalls Call Centre with full call recording capability. Calls are recorded securely, encrypted and easily accessed.